Club of Brussels

Kairos Multisolutions -


(hereinafter the “Platform”)

is an initiative of:

Club of Brussels - Extrapreneurs asblPermekedreef 27 3090 Overijse

(The head office)

Company number (BCE/VAT): BE 0840.428.388E-mail: info@clubofbrussels.orgTelephone : +32 475 266 555

(Operational offices)

Chaussée de la Hulpe 177

1170 Brussels

(hereinafter “Club of Brussels” or the “Seller”)I. TERMS OF SERVICE

1. Scope

These general conditions of use (hereinafter the “T&Cs”) apply to any visit or use of the Platform and its information by an Internet user (hereinafter “User”).

By visiting or using the Platform, the User acknowledges having read these T&Cs and expressly accepts the rights and obligations mentioned therein.

The provisions of the General Terms and Conditions may exceptionally be waived by written agreement. These exemptions may consist of the modification, addition or deletion of the clauses to which they relate and have no impact on the application of the other provisions of the T&Cs.

We reserve the right to modify our T&Cs at any time, without prior notification, but we undertake to apply the provisions that were in force at the time you used our Platform.

2. Platform

has. Access and navigation

We take all reasonable and necessary measures to ensure the proper functioning, security and accessibility of our Platform. However, we cannot offer an absolute guarantee of operability and our actions must therefore be considered as being covered by an obligation of means.

Any use of the Platform is always at the User's own risk. Therefore, we are not responsible for any damage that may result from possible malfunctions, interruptions, defects or even harmful elements present on the Platform.

We reserve the right to restrict access to the Platform or interrupt its operation at any time, without prior notice.

b. Content

Club of Brussels largely determines the content of the Platform and takes great care of the information present on it. We take every possible measure to keep our Platform as complete, accurate and up-to-date as possible, even when the information on it is provided by third parties. We reserve the right to modify, supplement or delete the Platform and its content at any time, without liability being incurred.

Club of Brussels cannot offer an absolute guarantee regarding the quality of the information present on the Platform. It is therefore possible that this information is not always complete, exact, sufficiently precise or up to date. Consequently, Club of Brussels cannot be held responsible for any damage, direct or indirect, that the User may suffer from the information present on the Platform.

If certain contents of the Platform are in violation of the law or the rights of third parties, or are contrary to morality, we ask you to inform us as quickly as possible by email so that we can take appropriate measures.

Any download from the Platform always takes place at the User's risk. Club of Brussels cannot be held responsible for any damage, direct or indirect, resulting from these downloads, such as loss of data or damage to the User's computer system, which are entirely and exclusively the responsibility of this user. last.

vs. Services reserved for registered Users

1) Registration

Access to certain services is conditional on the User's registration.

Registration and access to the Platform's services are reserved exclusively for legally capable individuals who have completed and validated the registration form available online on the Platform as well as these T&Cs.

When registering, the User undertakes to provide accurate, sincere and up-to-date information about their person and marital status. The User must also carry out regular verification of the data concerning him in order to maintain its accuracy.

The User must therefore provide a valid e-mail address, on which the Platform will send him confirmation of his registration for its services. An email address cannot be used more than once to register for the Services.

Any communication made by the Platform and its partners is therefore deemed to have been received and read by the User. The latter therefore undertakes to regularly consult the messages received on this e-mail address and, if necessary, to respond within a reasonable time.

Only one registration is allowed per natural person.

The User is assigned an identifier allowing him to access a space to which access is reserved for him (hereinafter "Personal Space"), in addition to entering his password.

The identifier is permanent, however the password can be modified online by the User in their Personal Space. The password is personal and confidential, the User therefore undertakes not to communicate it to third parties.

Club of Brussels reserves the right in any case to refuse a request for registration to the Platform's services in the event of non-compliance by the User with the T&Cs.

2) Unsubscribe

The regularly registered User may request to unsubscribe at any time by going to the dedicated page in their Personal Space. Any unsubscription from the Platform will be effective as soon as possible after the User has completed the form provided for this purpose.

d. Content published by the User

The user undertakes to respect the laws in force through each of his publications on the Platform. It will be particularly attentive to the interests of third parties, content of an offensive nature as well as content likely to be contrary to public order or morals. The User remains responsible for any content published on the Platform.

The Platform may exercise moderation on any publication and refuse to upload content without having to provide justification. Likewise, the content published by a User may be modified or deleted without reason or delay.

By publishing on the Platform, the User assigns free of charge and on a non-exclusive basis to Club of Brussels the right to represent, reproduce, adapt, modify, distribute and broadcast, directly or indirectly as well as on any medium and throughout the world the content published.

e. Image rights

In accordance with the provisions relating to image rights, the user authorizes the Club of Brussels to fix, reproduce and communicate to the public all forms of images taken and received as part of the Extrapreneurs action training program, with the aim of promotion and communication related to the programs. The images may be exploited and used directly by Club of Brussels, in any form and any medium known and unknown to date, throughout the world, without time limit, in full or in extracts. The user who created these images will not be able to claim any remuneration due to the use of the images produced.

f. Rights and commitments:

1)    Values

By registering the user on our platform, they undertake to respect the following values:


We expect each user to have an attitude of kindness and respect towards themselves and other members of the adventure. We encourage open communication whenever discomfort is felt.


In relation to others, diversity, and the world. We all come with different baggage, it is essential to welcome everyone as they are.


The risk of falling back into the “linear” is always present. The user's adventure highlights creativity and disruption. We encourage thinking in a systemic way and no longer in a traditional way in order to avoid the compartmentalization of ideas.


A humble posture is one that is not driven by the ego. It is a posture of respect. Accepting that we don't know everything, questioning ourselves and asking the right questions will be important keys to integrate.


Once you have decided to participate in the user adventure, we expect a strong commitment from you, with your own talents. It is essential to devote the required time to it and for everyone to take responsibility.


The user's adventure on the platform is above all a human adventure. The well-known saying, “There is strength in numbers” is a guideline to keep in mind. Alone we may go faster, but together we go further. It is a collective experience.


We encourage users to learn and demonstrate resilience, this ability to adapt to any challenge. We are in a logic of agility. The “flow” of his journey is such as that of life: it is not planned in advance. The most important thing is that everyone does their best and can adapt as best they can to possible “disruptive” elements. The result, the focus, is the regeneration of people, the environment, and jobs - providing a sustainable income to the stakeholders involved.

2)    Our engagements

As part of our programs, notably “Extrapreneurs”, Club of Brussels provides:

1.1. Knowledge via one of the training videos: e-learning

1.2. Practical tools and sheets

1.3. Online “open source” knowledge base containing the best practices that we have identified - which will be improved with the field experiences of extrapreneurs

1.4. Making connections



The Club of Brussels is not responsible for the progress, impact and results of the user's projects, as well as their financing.

User Commitments

The user undertakes to:

1.1. Use knowledge online and in networks

1.2. Demonstrate your desire to learn and become a real agent of change by activating your entrepreneurial dynamism and creativity;

1.3. Share your experiences, managerial and structuring skills as well as your – ad hoc – networks for the benefit of projects and other users as well as with partner companies. Join, in collaboration with other stakeholders, this process of exchange reflecting a new line of so-called “open” innovation. This means that ideas will circulate and improve and adapt continuously.

4. Links to other websites

The Platform may contain links or hyperlinks to external websites. Such links do not automatically mean that there is a relationship between Club of Brussels and the external website or even that an implicit agreement exists with the content of these external sites.

Club of Brussels exercises no control over external websites. We are therefore not responsible for the safe and correct functioning of the hyperlinks and their final destination. As soon as the User clicks on the hyperlink, he leaves the Platform. We cannot therefore be held responsible for any subsequent damage.

5. Intellectual property

i. The law understands by “intellectual property” all intellectual productions, creative and intangible services.

ii. No provision of this contract may be considered as granting to either Party, directly or implicitly, a license to a patent or a patent application or copyright, model designs (protectable or not) , industrial secrets, trademark rights or know-how.

iii. Club of Brussels programs are part of a dynamic of knowledge sharing and co-creation. Each of the stakeholders actively participates in the development of the project. The ideas and fundamental research developed resulting from this collaboration “belong” to each of them, in accordance with the Charter of Values.

iv. If the company-partner-member-user has concepts - ideas - projects already initiated and/or developed internally, it reserves the right to own them. From then on, the user agrees to this eventuality, but also to sign any documents that may be required (confidentiality agreement, etc.).

v. The Club of Brussels reserves the right to place all or part of the project's content under the "creative commons" license at the end of the program. Both parties will be able to freely use the knowledge and content produced.

vi. The User of the Platform is granted a limited right to access, use and display the Platform and its content. This right is granted on a non-exclusive, non-transferable basis and may only be used for personal, non-commercial use. Without prior written agreement, Users are not authorized to modify, reproduce, translate, distribute, sell, communicate to the public, in whole or in part, the protected elements.

vii. The User is prohibited from entering data on the Platform which would modify or be likely to modify its content or appearance.

6. Protection of personal data

The personal data provided by the User during their visit or use of the Platform are collected and processed by Club of Brussels exclusively for internal purposes. Club of Brussels assures its users that it attaches the greatest importance to the protection of their privacy and personal data, and that it is always committed to communicating clearly and transparently on this point.

Club of Brussels undertakes to respect the applicable legislation in this matter, namely the Law of December 8, 1992 relating to the protection of privacy with regard to the processing of personal data as well as the European Regulation of April 27 2016 relating to the protection of individuals with regard to the processing of personal data and the free movement of such data.

The User's personal data is processed in accordance with the Privacy Charter available on the Platform.

7. General provisions

Club of Brussels reserves the right to modify, extend, delete, limit or interrupt the Platform and associated services at any time, without prior notification, and without incurring liability.

In the event of a violation of the T&Cs by the User, Club of Brussels reserves the right to take appropriate sanction and reparation measures. Club of Brussels reserves the right to refuse the User any access to the Platform or our services temporarily or permanently. These measures may be taken without giving reasons and without notice. They cannot engage the liability of Club of Brussels or give rise to any form of compensation.

The illegality or total or partial nullity of a provision of our T&Cs will have no impact on the validity and application of the other provisions. In such a case, we have the right to replace the provision with another valid provision of similar scope.


1. Scope

These general conditions of sale (hereinafter the “CGV”) define the reciprocal rights and obligations in the event of the purchase of products or services on the Platform by a User (hereinafter “Customer”).

The General Terms and Conditions express the entirety of the obligations of the parties. The Customer is deemed to accept them without reservation, otherwise his order will not be validated.

Exceptionally, exceptions may be made to the provisions of the General Terms and Conditions provided that these exemptions have been the subject of a written agreement. These exceptions may consist of the modification, addition or deletion of the clauses to which they relate and have no impact on the application of the other provisions of the General Conditions of Sale.

Club of Brussels reserves the right to modify the General Terms and Conditions from time to time. The modifications will be applicable as soon as they are posted online for any purchase after this date.

2. Online store

Through the Platform, the Seller provides the Customer with an online store presenting the products or services sold, without the photographs having contractual value.

The products or services are described and presented with the greatest possible accuracy. However, in the event of errors or omissions in the presentation, the Seller cannot be held liable as a result.

The products and services are offered within the limits of their availability.

Prices and taxes are specified in the online store.

3. Price

The Seller reserves the right to modify its prices at any time by publishing them online.

Only the prices indicated and the taxes in force at the time of the order will apply, subject to availability on that date.

Prices are indicated in euros and do not take into account any delivery costs, which are indicated and invoiced in addition before validation of the order by the Customer.

The total amount of the order (all taxes included) and, where applicable, delivery costs is indicated before final validation of the order form.

4. Order online

The Customer has the option of completing an order form online, using an electronic form. By completing the electronic form, the Customer accepts the price and description of the products or services.

For their order to be validated, the Customer must accept these General Terms and Conditions by clicking on the location indicated.

The Customer must provide an email address, billing details and, where applicable, a valid delivery address. Any exchange with the Seller may take place using this email address.

In addition, the Customer must choose the delivery method and validate the payment method.

The Seller reserves the right to block the Customer's order in the event of non-payment, incorrect address or any other problem on the Customer's account until the problem is resolved.

5. Order confirmation and payment

The Seller remains the owner of the items ordered until full payment for the order has been received.

has. Payment

The Customer makes payment at the time of final validation of the order using the chosen payment method. This validation serves as a signature.

The Customer guarantees to the Seller that he has the necessary authorizations to use this payment method and acknowledges that the information given for this purpose constitutes proof of his consent to the sale and to the payment of the sums due under the order.

The Seller has put in place a procedure for verifying orders and means of payment intended to reasonably guarantee against any fraudulent use of a means of payment, including by asking the Customer for identification data.

In the event of refusal of authorization for payment by credit card from accredited organizations or in the event of non-payment, the Seller reserves the right to suspend or cancel the order and its delivery.

The Seller also reserves the right to refuse an order from a Customer who has not fully or partially paid a previous order or with whom a payment dispute is in progress.

b. Confirmation

Upon receipt of validation of the purchase accompanied by payment, the Seller sends it to the Customer, as well as an invoice, unless the latter is delivered with the order.

The Customer may request that the invoice be sent to an address other than the delivery address by sending a request to this effect to customer service (see contact details below) before delivery.

In the event of unavailability of a service or product, the Seller will keep the Customer informed by email as soon as possible in order to replace it or cancel the order for this product and possibly reimburse the related price, the remainder of the order remaining firm and final.

6. Proof

Communications, orders and payments between the Customer and the Seller can be proven using computerized records, kept in the Seller's computer systems under reasonable security conditions. Purchase orders and invoices are archived on a reliable and durable medium considered, in particular, as a means of proof.

7. Delivery

Delivery is only made after confirmation of payment by the Seller's banking organization.

The products are delivered to the address indicated by the Customer on the online form serving as an order form. Additional costs arising from incomplete or incorrect information by the Customer will be invoiced to the Customer. For reasons of availability, an order may be subject to several successive deliveries to the Customer.

Delivery takes place, according to the method chosen by the Customer, within the following deadlines:

Delivery times are indicative. No compensation can be claimed from the Seller or the carrier in the event of late delivery. If delivery times exceed thirty days from the order, the sales contract may however be terminated and the Customer reimbursed.

In the event of invoicing by a partner other than Club of Brussels, this partner assumes all delivery and quality commitments in full.

has. Verification of the order

Upon receipt of the products, the Customer or recipient checks the good condition of the product delivered or the conformity of the service provided.

In the event that one or more of the products ordered are missing or damaged, the Customer or the recipient must make the necessary reservations to the carrier at the time of delivery and immediately notify the Seller.

The verification is considered to have been carried out when the Customer or a person authorized by him has received the order without expressing reservations.

Any reservation not made in accordance with the rules defined above and within the deadlines cannot be taken into account and releases the Seller from any liability towards the Customer.

b. Delivery error

In the event of a delivery error or non-compliance of the products with the indications appearing on the order form, the Customer informs the Seller within three working days following the delivery date.

Any complaint not made within the allotted time cannot be taken into account and releases the Seller from any liability towards the Customer.

vs. Returns and exchanges

The product to be exchanged or refunded must be returned to the Seller as a whole and in its original packaging, according to the following terms:

Any complaint and any return not made in accordance with the rules defined above and within the time limits cannot be taken into account and releases the Seller from any liability towards the Customer.

Any product to be exchanged or refunded must be returned to the Seller as a whole and in its original packaging. Return costs are the responsibility of the Customer.

8. Guarantees

The Seller guarantees the conformity of the products or services with the contract in accordance with the law in force at the time of its conclusion.

In the event of invoicing by a partner other than Club of Brussels, this partner assumes all delivery and quality commitments in full.

has. Guarantee of conformity

If the Customer is a consumer, he has a period of two years from delivery of the product to implement the legal guarantee of conformity. Notwithstanding, if the product purchased was a second-hand good, the warranty period is one year.

The lack of conformity must be reported to the Seller as soon as possible and, in any event, no later than two months after its discovery.

9. Right of withdrawal

If the Customer is a consumer, he may exercise his legal right of withdrawal within 14 working days following delivery of the goods or conclusion of the service contract.

After having communicated his decision to withdraw, the Customer then has 14 days to return or return the goods.

Any withdrawal not carried out according to the rules and deadlines defined by this article cannot be taken into account and will release the Seller from any liability towards the Customer.

The Customer may request a refund of the returned product, without penalty, with the exception of return costs which remain his responsibility.

The return or exchange of the product can only be accepted for the products as a whole, intact and in their original condition, in particular with complete packaging, intact and in salable condition.

The Seller must reimburse the Customer for all amounts paid, including delivery costs, within 14 days of recovery of the goods or transmission of proof of shipment of these goods.

If the order concerns, in whole or in part, digital content not provided on a physical medium, the Customer hereby agrees to lose, for this digital content, his right of withdrawal in order to be delivered as quickly as possible.

If the order concerns, in whole or in part, the provision of services, the Customer hereby waives, for these services, his right of withdrawal in order to be provided as soon as possible following the conclusion of the contract.

Withdrawal form template

To the attention of :

Club of BrusselsPermekdreef 27

3090 OverijseCompany number (BCE/VAT): BE 0840.428.388E-mail:

Phone : ________

I/We (*) hereby notify you of my/our (*) withdrawal from the contract relating to the sale of the goods (*)/for the provision of services (*) below:



Ordered on (*)/received on (*): __________

Name of consumer(s): __________

Address of the consumer(s): __________

Signature of the consumer(s) (only if this form is notified on paper):


Date : __________

*Delete the unnecessary

12. Force majeure

If the Seller is prevented, in whole or in part, from carrying out the order due to an unforeseen circumstance beyond its control, then it is a question of force majeure.

In the event of force majeure, the Seller is authorized to suspend execution of the order, in whole or in part, for the duration of the force majeure. The Seller immediately notifies the Customer.

If the force majeure lasts for more than 90 days without interruption, each party to the contract will have the right to terminate the contract unilaterally, by registered letter sent to the other party. Services already carried out by the Seller will nevertheless be invoiced proportionately to the Customer.

13. Independence of clauses

The illegality or total or partial nullity of a provision of these General Terms and Conditions will have no impact on the validity and application of the other provisions. The Seller reserves the right to replace the illegal or void provision with another valid provision of similar scope.

14. Applicable law and competent jurisdiction

These General Terms and Conditions are governed by Belgian law.

In the event of a dispute relating to this contract, which cannot be resolved amicably, the parties will attempt to resolve this dispute through mediation. In the event of failure of mediation, only the courts of Brussels will have jurisdiction.